In any communication situation, you are both the sender and the receiver, and when you’re communicating fairly, you expect certain things to happen as you play both roles. To help you communicate fairly, I’ve put together a list of my favorite communication rules to help you play—or communicate—fairly. Here they are:
12) Challenge yourself to ask more questions when interacting with others. You will improve your overall communication skills, strengthen your relationships, and reduce misinterpretations. Record the facts on a notepad. What pieces of real information have you gained through your conversations? This encourages you to eliminate assumptions, which in turn reinforces a fusion of understanding and accountability. You need to ask for information, confirm, and clarify that you have interpreted it correctly, and then, if any action is required, ensure that everyone is clear about what needs to be done and by whom.
Ultimately, good communicators make time to effectively and openly acknowledge the good in others. They praise, compliment, and encourage others to feel good about themselves.
In the event of a communication breakdown, decide whether you will dwell in the negative or rise above the angst and turmoil in a firm, positive manner and encourage all parties to listen and be heard.
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