Monday, February 14, 2011

THE "COMMUNICATE FAIRLY" RULES #8

Excerpt 3 Off the Tee:  Targeting Success

In any communication situation, you are both the sender and the receiver, and when you’re communicating fairly, you expect certain things to happen as you play both roles. To help you communicate fairly, I’ve put together a list of my favorite communication rules to help you play—or communicate—fairly. Here they are:


8)   If you find that you are endlessly caught in the same argument, act. This means act first, and communicate later. Find the solution, fix the problem first, and then discuss why it happened after the fact, with the sole intent of ensuring that it never happens again.

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