In any communication situation, you are both the sender and the receiver, and when you’re communicating fairly, you expect certain things to happen as you play both roles. To help you communicate fairly, I’ve put together a list of my favorite communication rules to help you play—or communicate—fairly. Here they are:
7) If something is important to you, discuss it face to face. This is the #1 problem in business. People like to hide behind e-mail and texting, and the phone is always a convenient way not to talk face to face with someone. Don’t hide. If a situation or relationship is important to you, meet the person involved and discuss things until there is resolution. You may discover a completely new perspective on the situation at hand when you physically see how others react to what is being discussed.
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