In any communication situation, you are both the sender and the receiver, and when you’re communicating fairly, you expect certain things to happen as you play both roles. To help you communicate fairly, I’ve put together a list of my favorite communication rules to help you play—or communicate—fairly. Here they are:
4) Ask questions. Asking skillful questions is an amazing and effective communication tool. By asking for information, you effectively eliminate the opportunity of assumption or speculation on your part, while you learn the truth about what others are thinking and feeling.
a. Ask at least one direct and relevant question before voicing your opinion. This opens up discussion and removes the risk of people feeling that you are trying to force your attitude or opinion on them. Take note of how people respond, both verbally and through body language, to what you have to say.
b. Ask questions that effectively deal with any preconceived assumptions you may have. Keep asking questions until the answers received leave you considering the facts only.
c. Be polite and open. Encourage discussion and promote understanding and interest. Be careful not to appear to be too forceful. Be aware of your voice, body language, and choice of words.
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